Warranty & Repair Process
Automated repair system to get you back in action. Track your repair from submission to completion in 2-3 business weeks (normally faster).
Processing Time
2-3 business weeks (normally faster)
From receipt, not shipment
We know you play hard. Your equipment takes a beating. We're here to help fix it. Our automated repair system gets you back in action quickly, regardless of how it happened.
We Fix It
We offer repair services to get you back playing. Submit your request and we'll evaluate coverage. Non-transferable to original receipt holder only.
Simple 4-Step Process
Package & Ship
Package securely with packing slip. Use our discounted rates or your own carrier.
Warranty Details
Shipping Requirements
All warranty claims must use our automated RMA system and ship to our facility. No local drop-offs accepted. Customer responsible for transit damage.
Coverage & Repairs
We evaluate each repair request individually. Coverage applies to original receipt holder only and is non-transferable.
Typical causes we see: Impacts, collisions, installation issues, normal wear and tear. Component shortages may limit repair availability.
Discontinued & Legacy Products
Discontinued products are not covered under warranty. If a claim is needed, we may offer a credit percentage of original purchase (minus shipping) over 12 months from purchase. Credits valid 30 days, non-transferable.
Clearance items: Sold as-is, working condition. Not serviceable. All sales final.
Installation Requirements
Failure to follow our recommended installation procedures voids warranty and releases us from liability due to negligence.
Need Help?
Our automated system handles most requests. Contact us for special cases.
Contact Support